FAQs

1.When will it be shipped?
Order prepare time is 2-3 working daysafter prepare

2.Shipping time
It will take about 3-8working days to ship to your address.. The default shipping logistics in Europe is DHL.

3.About taste
10pcs/box/flavor, you can choose theflavor you want, if some flavor whichyou choose is not instock,i will contactyou to chang

4.Which payment methods do you accept?
We support the following payment methods: Credit/Debit Card, Direct Bank Transfer, Pay with Crypto, BLIK, Bancontact, iDEAL, Multibanco, MyBank, Przelewy24, Trustly, and EPS, and more. You can view the available payment options on the checkout page.

5.Why was my payment declined?
Payments can be declined for various reasons, such as incorrect credit card information, insufficient funds, or issues with the payment provider. Please ensure that the payment information you provide is accurate, or contact your payment provider to resolve the issue.

6.Is payment secure?
We take multiple measures to ensure the security of payments, including encryption technology and payment processing compliant with PCI standards.

7.How can I receive an order confirmation after making a payment?
You will receive an order confirmation email immediately after a successful payment, containing detailed order information.

8.How can I request a refund?
If you need a refund, please contact our customer support team, providing order details. We will assist you in processing refund requests in accordance with our refund policy.